What Personal Information We Collect
We collect personal information from customers who make a purchase on our online store. This information may include your name, shipping address, email address, and payment information. We do not collect any personal information from customers who browse our website without making a purchase.
How We Use Your Personal Information
We use your personal information solely for the purpose of fulfilling your order and communicating with you about your order. We do not use your personal information for marketing purposes, and we do not sell or share your personal information with third parties except as necessary to fulfill your order, such as with our payment processor (e.g., PayPal) or shipping providers (e.g., Canada Post, Purolator). For more information on how our third-party service providers handle your personal information, please refer to their own privacy policies.
How We Protect Your Personal Information
We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Your personal information is stored on our website platform, which provides industry-standard security measures to protect your personal information.
How Long We Keep Your Personal Information
We keep your personal information for as long as necessary to fulfill your order and comply with our legal obligations, such as tax and audit requirements. We securely delete your personal information after the CRA allows for, or when we no longer need it.
Your Rights to Access, Correct, and Delete Your Personal Information
You have the right to access, correct, or delete your personal information that we have collected. You may contact us at firstname.lastname@example.org to request access to your personal information, correct any inaccuracies, or request deletion of your personal information. We will respond to your request within 30 business days.
We do not knowingly collect personal information from minors under the age of 19, if you are under 19 please do not use our website or provide any personal information to us.
We only operate in Canada and do not collect personal information from customers outside of Canada.