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At Hi Point Enterprises, we are committed to protecting the privacy and security of our customers' personal information. This privacy policy explains how we collect, use, and protect your personal information when you use our online retail store.

What Personal Information We Collect

We collect personal information from customers who make a purchase on our online store. This information may include your name, shipping address, email address, and payment information. We do not collect any personal information from customers who browse our website without making a purchase.

How We Use Your Personal Information

We use your personal information solely for the purpose of fulfilling your order and communicating with you about your order. We do not use your personal information for marketing purposes, and we do not sell or share your personal information with third parties except as necessary to fulfill your order, such as with our payment processor (e.g., PayPal) or shipping providers (e.g., Canada Post, Purolator). For more information on how our third-party service providers handle your personal information, please refer to their own privacy policies.

How We Protect Your Personal Information

We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Your personal information is stored on our website platform, which provides industry-standard security measures to protect your personal information.

How Long We Keep Your Personal Information

We keep your personal information for as long as necessary to fulfill your order and comply with our legal obligations, such as tax and audit requirements. We securely delete your personal information after the CRA allows for, or when we no longer need it.

Your Rights to Access, Correct, and Delete Your Personal Information

You have the right to access, correct, or delete your personal information that we have collected. You may contact us at to request access to your personal information, correct any inaccuracies, or request deletion of your personal information. We will respond to your request within 30 business days.

Use of Cookies and Other Tracking Technologies

We use cookies and other tracking technologies to improve the user experience on our website and track website analytics. Cookies are small text files that are placed on your device when you use our website. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device until they expire or you delete them. We may also use web beacons, which are small graphic images that allow us to monitor website traffic. You may choose to disable cookies in your browser settings, but this may affect the functionality of our website. For more information on how we use cookies and tracking technologies, please refer to our cookie policy.


We do not knowingly collect personal information from minors under the age of 19, if you are under 19 please do not use our website or provide any personal information to us.

International Customers

We only operate in Canada and do not collect personal information from customers outside of Canada.

Changes to this Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will provide notice of any material changes to this privacy policy on our website.

If you have any questions or concerns about our privacy policy or the handling of your personal information, please contact us at

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